OBJECTIVE 

To work as an ESL teacher in a private or public language school where I can further demonstrate my ability to educate students along with joining a progressive program that presents opportunity for professional and personal development while being able to share and pass on language learning techniques and methods to others.

PROFILE

«   Fluent in multiple languages: French, German and Swiss German. Bilingual in English and Italian. Excellent interacting skills within all 5 languages. Spanish language not yet mastered, but can understand and communicate at an elementary level.

«   Enthusiastic and motivated sales representative with excellent communication skills.

«   Ability to work independently within a team environment, also to be recognized as a team leader.

«   Dynamic and easygoing personality, very approachable and dedicated to professionalism.

«   Capacity to work professionally in stress related situations also including the ability to interact with people with different nationalities, mother tongues and cultural backgrounds.

EDUCATION & DEVELOPMENT

TESOL certificate                                                                                         May  2004                                           

Sheffield Hallam University, England U.K.

Flight Attendant Diploma                                                                            January 2003 

Swissair / SWISS international Airlines, Zurich Switzerland                                                 

Commercial Matura (High school / College)                                           June 2000      

Scuola Media di Commercio, Chiasso Switzerland. (Professional work exam max. average)

Commercial Diploma (High school / College)                                         June 1999

Scuola Media di Commercio, Chiasso Switzerland. (80% average)

RELATED EXPERIENCE

ESL teacher.                                                                                             June – August 2004

TASIS – The American School in Switzerland.

Lugano, Switzerland

• English teacher to children of other languages and international backgrounds aged between 11 and 13 in a private summer school situated in the heart of the Swiss-Italian speaking region.

Received numerous compliments on behalf of the Academic Dean for great teaching ideas, techniques and children related language focused games.

ESL teacher.                                                                                              March – May 2004

Sheffield Hallam University.

Sheffield, England. UK

• English teacher to adults from a large variety of international countries including refugees at Sheffield Hallam University mostly free evening courses offered by the Sheffield Council.

Flight Attendant                                                                                July 2002–October 2004

SWISS International Airlines / Aviation Training Centre

Zurich, Switzerland

• Flight Attendant (F/A) working on domestic and international flights on all Airbuses and MD-11 in economy class only.

Obtained in January F/A Diploma therefore classified to a higher grade permitting service in Business class on all flights.

Achieved high compliments on behalf of many Senior Cabin crew members for great work performances especially in stress related situations and extra praise for great language knowledge.

Hotel receptionist                                                                                February – May 2002

Hotel San Gotthard / 4 stars

Zurich, Switzerland

• Hotel receptionist in a 4 star hotel located in central Zurich.

Duties concerned guest customer service, hotel reception, scheduling activities for guests and groups, external marketing, staff scheduling and monthly written/oral feedback in meeting manner to the Hotel Manager.

Flight Attendant                                                                                May – November 2001

Swissair / Aviation Training Centre

Zurich, Switzerland

• Flight Attendant (F/A) working on domestic and international flights on all Airbuses and MD-11 in economy class only. Attended F/A intensive training course related to airline service/sales on board, security, emergency procedures and first aid / medical situations. CPR trained.

Sales representative in the American Market                     December 1999-August 2000

Orexport – Import/Export Jewelry Company

Chiasso, Switzerland

• Sales representative in the American market including everything from shipping costs to marketing business development.   Enlisted new clientele whilst performing as an assistant at the International Jewelry exposition in Basel, Switzerland and established work-related relationships with customers and maintained business contracts with them throughout the time spent at the company. Received highest grade on final Matura exam related to my professional working experience at Orexport.

ACHIEVEMENTS AND INTERESTS

• Goethe Institute, Germany. International German language school.                   Oct - Nov. 1999 Received certificate after 2 months intensive German language study course.
• Perfecto cooking school, Lausanne, Switzerland. Certificate received due to high exam result during the cooking course in a very highly recognized Gourmet Swiss cooking school.  Oct. – Nov. 2000
• Enjoy playing the piano, listening to music, reading, snowboarding and kickboxing.

REFERENCES AVAILABLE UPON REQUEST